Defining The Problem Statement (1)

At this stage if we were to define our focussed problem statement, it would read to the effect of:

” How does a citizen register a complaint in a given situation without having to face the wrath, injustice and powerplay of a policeman and allow him to feel that his need will be addressed to without being harassed. Further, how does this interaction ensure that what is being offered to the citizen is correct, unbiased and validated, without making the policeman feel burdened due to the nature of his job, keep him motivated as well as enhance the service”

Its quite a detailed statement for now, but clearly defines what we are trying to look at.

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