Meeting with Officials of Bureau of Police Research & Development, New Delhi

To get more depth, clarity and grounding into our study and research, we met officials of the Bureau of Police Research & Development, New Delhi who gave us some important points and focus areas that we could study. Our interviews were conversational based, where we tried to understand in great depth the point of view of the Police and the officials.

The main pointers and insights are mentioned here:

Dr Ish Kumar, Director (Training) 

  • “Every person who approaches the police station is perceived as a problem”
  • Police Workload –> Social Relationships –> Effect on Behavior and Attitude of Policemen
  • Cognizable/Non-Cog offenses and citizens being unaware of the difference and procedures.
  • IPC / CRPC / IEA (Offenses, procedures/ categorization of offenses) are unclear within the citizens
  • Image–Service model – Bettering the image of the police and building empathy in the public eye by delivering better and more efficient services with minimized corruption and hassle for the citizen
  • Performance judged by crime rate leading to non registration of crime (SHOs having to report to superiors and paint a false picture that the seniors want to see)
  • Serious offenses are not often burked away. Mostly it is the smaller crimes that happen on regular basis that are not registered. Seniors also do not consider these as they don’t matter much. But most common people have interaction with police in this level and are often disheartened by the response.
  • Police needs a platform to share good work across departments
  • Infrastructure / Competency / Attitude – 3 Main (broad) gaps in the police system
  • Motivation for police officers is gratitude, promotions, medals and awards, praise by senior officers
  • Corruption happens both because of lack of resources, and the need to pay back to political influence who helped him/her get into the service
  • Community Policing is not very well taken by the senior officials because it promotes and creates transparency in the system, allowing for more complaints and lesser bribes. 

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Mr. Anshuman Yadav, DIG (National Police Mission) 
  • An increase in population and in economy would lead to an increase in crime. But only a decline is recorded
  • On the Police Side: Resources insufficient. Under funded organizations. Infrastructure issues. No transport, mobile phones, stationery and meager pay. Social status equated to that of an unskilled worker, but power to arrest anybody. Inequality in terms of social status and power.
  • More machines in the system might make it more responsive
  • “Positive stories never make news”
  • A lot of cases involve matching the figures and changing them with others.
  • The Govt lacks motivation and will to do anything for the Police
  • A reform can work only when the Police, the society and the Political parties work together.
  • Uniform in India has a lot of ‘raw power’ as well as given power. A constable can someone arrest anywhere, if he thinks you are doing something wrong.  
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 Mr. P.S Bhushan, DIG (National Police Mission)
  • Listening to the complainant solves half the problem.
  • Police irritation is because of work overload, environment, strength of police station
  • Physical, Mental, Professional, Emotional and Recognitional needs of police personnel are not met. – Yogeshwar
  • Electronic policing will bring transparency. Communication infrastructure is important – Govind Babu
  • Interaction has to be increased and communication gap decreased between police and citizens
  • A difference in opinion allows for a lack in implementation
  • Police and Revenue are symbols of authority, nobody wants to mess with that.
  • Someone who is aware of the law, will automatically be scared to commit a crime.

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