System Mapping- Draft1

We began to draft the entire working of the system, looking at varied perspectives and putting into context the various points missed earlier. The map draws out the entire process of filing a complaint, starting from the citizen, his notions, his problem and his response/ takeaway. Further his decision making, the Policeman he meets, his problems, his duty and the entire process he is supposed to follow and what he does. What are the factors that influence him and are responsible for his actions.

Next, we are looking at drawing the connections between various factors and also looking at the levels where interventions could happen. IMG_6400IMG_6402

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